I was very impressed by there promptness. I will use them when I need to travel

Very prompt, friendly and helpful

Very polite and on time. I would recommend and use this agency again. Tennessee.

Ibrahim is excellent driver and provide excellent service with reasonable price. I will definitely call him again next time that I come to Cleveland.

Very good service. I definitely recommend to call them.

Everything was great about the experience… Have used the service numerous times and each time our expectations were met and or exceeded. Reliable and dependable….who could ask for more ‼️We never experienced any delays, the car was always on time and the communication leading up to the pick up was spot on. We would recommend this service highly ⭐️⭐️⭐️⭐️⭐️

He was very helping and his hospitality was good

We have used this wonderful service since it began. Always we have been extremely pleased with the excellent service they provide. Here are a few reasons: On time; Pleasant; Polite; Immaculately clean cars; Careful very good drivers. This service is top-notch in all ways! Definitely, I recommend this service! Enjoy your ride!

I recommend Ibrahim as a driver. His car was clean, comfortable, and I got to the airport w plenty of time to spare. I also enjoyed good sincere conversation.

Ibrahim is very dependable and professional! Riding with him was a genuine experience and I would definitely recommend his services to my family and friends!

Professional and courteous service. The best way to travel from Cleveland to the airport. Definitely recommend!

Our driver, Ibrahim, called us an hour before pickup to confirm and let us know his arrival time. Very professional and helpful. He helped with our luggage and made sure we were comfortable. We come every year to Cleveland Clinic and look forward to calling him again.

Ibrahim was professional, courteous and prompt. He arrived on time for both my departure and return trip. There were 6 people in my party and the vehicle was able to accommodate us. It was comfortable and the price reasonable. I used this service based on the reviews I read online and wasn’t disappointed. I would recommend this company/driver and will be using their services again.

Driver keeps car clean and is already on time even speedy early in the morning

Ibrahim is speedy, courteous, and reasonably priced. You can always rely on him to navigate through Cleveland, even if you aren’t from the area yourself. You are in good hands with Ibrahim!

First Express Limo is great! My son needed a ride to an important event early on a Saturday morning and they were able to accommodate us on short notice. Ibrahim was very professional from start to finish. They were on time, friendly, and reliable. We do not live in the area and I found them online. They did a great job and I would highly recommend them.

Always on time and hands on with luggage..

very nice drivers. they where promtly on time. it was a smooth ride and there rates are very affordable. i would definitly use them again.

Great limo service I have known Ibrahim for years very good guy professional! Awesome service! I highly recommend his car services!!

Ibrahim is a very kind driver!! I have a lot of good time here. I would choose this company next time.

Great experience! Ibrahim was a great driver and the car was in excellent condition. Plus the music in the car was phenomenal 🙂

Mr Ibrahim very courteous and respectful. Congratulations.

The driver is very nice and we feel very comfortable and enjoy the trip a lot, best choice!!

Punctual & courteous, as well as flexible — was able to adjust my pick up time due to a flight delay.

Ibrahim is such a good guy to give me this big fever for transportation to airport even on the 3am early morning the day after Christmas! And he is the first and last person I have seen in Cleveland! Haha! I like this guy who is so kind and polite to a foreigner in US. And he drove fast and steady which would be the best choice for transferring!

Mr.ibrahim is a great driver who gave us lots of safe and comfortable rides in Cleveland, he is a very kind person ,we thank him a lot.

Best limo service in Cleveland Ibrahim is very professional

Experienced driver who puts customers’ safety as his first priority.

Ibrahim is amongst the best I have met and I travel a lot. Very knowledgeable and shared a wealth of information about Cleveland. An encyclopedia! It was great to chat about life and politics in Ohio and what is happening to the economy. Chose this limo service and seek him out!

Ibrahim was great. When I couldn’t find my emailed receipt a few days after our ride, he took the time to re-send and make sure I got it!

The best service ever—our driver, Ibrahim, was our helper, assistant, guide, outstanding, so very helpful and ever kind and pleasant, we were always safe and secure with him driving us around Cleveland during our time here with Ibrahim. Roberta and Stanley

On time, driver extremely polite and attentive, car sparkling clean. Special note to their customer service: Upon arrival I found out I had made a mistake on my reservation form and submited arrival for the next day! I contacted them and not only did they assist me in finding the best alternative ride, they also refunded the full amount even though it was my mistake. On departure I booked them again and had excellent service. Highly recommend.

If I could give 10 stars I would very reliable company I always use them traveling back and forth from Cleveland to Akron and Painsville very nice and clean cars and always so polite and pleasant!